Shipping policy

Shipping Policy

Last Updated: August 26, 2026

Automation History LLC is committed to processing and shipping customer orders as accurately and efficiently as possible. This Shipping Policy explains our general order processing, shipping, delivery, and related practices for purchases made through AutomationHistory.com.

Order Processing

Orders are generally processed after payment has been successfully received and the order has been accepted by Automation History LLC.

Processing times may vary depending on the product, inventory availability, order volume, weekends, holidays, or other operational factors.

Unless otherwise stated on the applicable product page, most in-stock physical products are typically prepared for shipment within 1–5 business days.

Business days generally exclude weekends and recognized holidays.

Orders containing pre-order, backordered, custom, or special-order products may require additional processing time.

Shipping Rates

Shipping charges, when applicable, are calculated and displayed during checkout before you complete your purchase.

Shipping costs may vary based on factors including:

• Delivery destination

• Package weight and dimensions

• Shipping method

• Carrier rates

• Product type

• Promotional shipping offers

Automation History LLC may occasionally offer free or discounted shipping promotions. Any applicable terms or restrictions will be provided with the promotion.

Shipping Destinations

Automation History LLC currently ships to locations made available during checkout.

If your delivery address is accepted during checkout, shipping is generally available to that destination unless otherwise indicated.

We reserve the right to restrict shipping to certain countries, territories, addresses, or regions where delivery is unavailable, impractical, prohibited, or subject to carrier limitations.

Estimated Delivery Times

Estimated delivery dates provided during checkout or in order communications are estimates only and are not guarantees.

Delivery time begins after an order has been processed and transferred to the shipping carrier.

Actual delivery times may vary due to factors outside the control of Automation History LLC, including:

• Carrier delays

• Severe weather

• Holidays

• Transportation disruptions

• High shipping volume

• Customs processing

• Incorrect or incomplete addresses

• Regional delivery interruptions

• Events beyond our reasonable control

Automation History LLC is not responsible for carrier delays after a package has been transferred to the shipping provider.

Order Tracking

When tracking information is available, customers may receive a shipping confirmation containing a tracking number or tracking link.

Please allow time for the shipping carrier to scan and activate tracking information after the shipment is created.

If tracking information has not updated for an extended period, please contact us at support@automationhistory.com.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your address carefully before completing checkout.

Automation History LLC is not responsible for delivery problems caused by incorrect, incomplete, outdated, or improperly formatted address information provided by the customer.

If you discover an address error after submitting your order, contact us as soon as possible at support@automationhistory.com.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made once fulfillment has begun.

Returned or Undeliverable Packages

If a shipment is returned to Automation History LLC because it was:

• Undeliverable

• Refused

• Unclaimed

• Sent to an incorrect address supplied by the customer

• Returned because of another delivery issue outside our control

we may contact you to determine whether the order should be reshipped or refunded where appropriate.

Additional shipping charges may apply to reship an order when the original address supplied by the customer was incorrect or incomplete.

Lost Packages

If tracking information indicates that your package has not been delivered within a reasonable period, please contact support@automationhistory.com.

We may ask you to confirm your shipping address and provide order information so that we can review the shipment.

Depending on the circumstances, Automation History LLC may contact the shipping carrier, request additional investigation, or provide other appropriate assistance.

Packages Marked Delivered

If tracking information indicates that your package was delivered but you cannot locate it, we recommend that you:

1. Check around the delivery location;

1. Ask household members or neighbors whether they accepted the package;

1. Review any delivery notices or photographs provided by the carrier; and

1. Contact the shipping carrier for additional delivery information.

If you still cannot locate your order, contact us at support@automationhistory.com and we will review the situation.

Automation History LLC cannot guarantee replacement or reimbursement for packages that the carrier confirms were correctly delivered, except where required by applicable law.

Damaged Packages

Please inspect your order when it arrives.

If your package or product arrives damaged, contact support@automationhistory.com as soon as reasonably possible.

Please include:

• Your order number

• A description of the damage

• Photographs of the damaged item

• Photographs of the shipping packaging, when applicable

This information helps us evaluate the issue and determine the appropriate resolution.

Damaged-product claims may also be subject to our Return & Refund Policy.

Incorrect or Missing Items

If your shipment contains an incorrect item or an item is missing, please contact support@automationhistory.com.

Include your order number and a description of the issue.

Automation History LLC will review the order and work with you to determine an appropriate resolution.

Pre-Orders and Backordered Products

Certain products may be offered for pre-order or may temporarily become backordered.

Estimated availability or shipping dates for these items are provided for informational purposes and may change due to manufacturing, printing, supply, fulfillment, or transportation delays.

If an order contains both available and pre-order or backordered items, the order may be shipped together or separately depending on fulfillment circumstances.

Books and Printed Products

Books and other printed products may be fulfilled directly by Automation History LLC or through an approved printing or fulfillment provider.

As a result, certain products within the same order may occasionally arrive in separate packages or at different times.

Digital Products

Digital products, downloadable files, ebooks, and other electronically delivered products do not require physical shipping.

When applicable, digital products will be delivered electronically through the method described on the product page or order confirmation.

Digital-product purchases may be subject to separate refund or access conditions under our Return & Refund Policy.

International Shipping

When international shipping is available, customers are responsible for reviewing any applicable import restrictions.

International orders may be subject to customs duties, import taxes, brokerage charges, VAT, or other government-imposed fees.

Unless otherwise expressly stated at checkout, these fees are generally the responsibility of the recipient and are not included in the product or shipping price.

Customs processing may also delay delivery.

Automation History LLC does not control customs agencies and cannot guarantee international clearance or delivery times.

Risk of Loss

Where permitted by applicable law, risk associated with physical shipment may transfer in accordance with the applicable shipping carrier’s terms and delivery arrangements.

Nothing in this Shipping Policy limits consumer rights that cannot lawfully be waived.

Changes to This Shipping Policy

Automation History LLC may update this Shipping Policy from time to time to reflect changes in shipping methods, carriers, fulfillment practices, legal requirements, or business operations.

The most current version will be posted on AutomationHistory.com with the applicable “Last Updated” date

For questions regarding shipping, tracking, delivery, or an order, please contact:

Automation History LLC

Email: support@automationhistory.com

Website: AutomationHistory.com